Privacy Policy

Last Updated: December 26, 2025

At Learnillion, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you and your children.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Name and email address
• Country of residence
• Password (encrypted)
• Payment information (processed securely by Stripe)

1.2 Children's Information

For each child profile, we collect:

• First name (not full name)
• Age and year group
• Learning progress and activity data
• Time spent on activities
• Quiz and game scores

Important: We do NOT collect children's email addresses, full names, photos, or any identifying information beyond what's necessary for the educational service.

1.3 Usage Information

We automatically collect:

• Device information and browser type
• IP address and general location (country level)
• Pages visited and time spent
• Learning activities completed

2. How We Use Your Information

We use collected information to:

• Provide and improve our educational services
• Track learning progress and generate reports
• Personalize learning experiences
• Process payments and manage subscriptions
• Send account-related communications
• Prevent fraud and ensure security
• Comply with legal obligations

3. Children's Privacy (COPPA & UK GDPR)

We comply with the Children's Online Privacy Protection Act (COPPA) in the US and UK GDPR regarding children's data.

• Parents must create and control all accounts
• We collect only necessary information for educational purposes
• Children cannot create accounts independently
• Parents can view, modify, or delete children's data anytime
• We never sell children's information
• We never show targeted ads to children

4. Information Sharing

We do NOT sell your personal information. We may share data with:

4.1 Service Providers

• Stripe: Payment processing (they never see full card details)
• Cloud Hosting: Secure data storage
• Email Service: Sending account notifications

4.2 Legal Requirements

We may disclose information if required by law or to protect rights, property, or safety.

4.3 Business Transfers

If Learnillion is acquired or merged, your information may be transferred. We'll notify you before this happens.

5. Data Security

We implement strong security measures:

• SSL/TLS encryption for all data transmission
• Encrypted password storage
• Regular security audits
• Restricted employee access to personal data
• Secure cloud infrastructure

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Rectify: Correct inaccurate information
• Delete: Request deletion of your account and data
• Port: Export your data in a readable format
• Object: Opt out of marketing communications
• Withdraw Consent: At any time

To exercise these rights, contact us at privacy@learnillion.com

7. Data Retention

We retain your data while your account is active. After account deletion:

• Personal data deleted within 30 days
• Backup copies deleted within 90 days
• Legal/financial records retained as required by law

8. Cookies and Tracking

We use cookies to:

• Keep you logged in
• Remember preferences
• Understand how you use our service
• Prevent fraud

See our Cookie Policy for details.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses
• Privacy Shield compliance (where applicable)
• Adequate safeguards under GDPR

10. Third-Party Links

Our Service may contain links to third-party websites. We're not responsible for their privacy practices. Review their policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy. Significant changes will be notified via email. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy questions or to exercise your rights:

Email: privacy@learnillion.com
Website: learnillion.com/contact

13. UK Data Protection Officer

For UK GDPR matters, contact our Data Protection Officer at dpo@learnillion.com