How Can We Help You?

Find answers to common questions and learn how to get started

πŸš€ Getting Started
❓ FAQs
πŸ‘€ Account
πŸ’³ Billing
πŸ”§ Technical

Welcome to Learnillion! πŸŽ‰

1Create Your Account

Click "Start Free Trial" and fill in your details. No credit card required! You get 30 days completely free.

Create Account

2Add Your Child's Profile

After logging in, create a profile for your child. You can add up to 3 children. Include their name, age, and year group.

3Browse Learning Topics

Explore our library organized by year group and subject. We cover KS1 & KS2 curriculum plus future-ready skills.

4Start Learning!

Click on any topic to access worksheets, games, and quizzes. Your child's progress is tracked automatically.

5Track Progress

View detailed reports showing time spent learning, topics mastered, and areas for improvement.

Frequently Asked Questions

What ages is Learnillion designed for?
Learnillion is designed for children ages 4-8, covering Year 1-4 (KS1 & KS2). Our content adapts to different learning levels within this range.
What subjects do you cover?
We cover core academic subjects (Mathematics, English, Science) aligned with the KS1 & KS2 curriculum, plus future-ready skills including coding, AI basics, financial literacy, emotional intelligence, resilience, and essential life skills.
How does the free trial work?
You get 30 days of completely free access to all features. No credit card required to sign up. After 30 days, you can choose to subscribe or cancelβ€”no obligations.
How many children can I add?
You can add up to 3 children on one account. Each child gets their own profile with individual progress tracking.
Can I cancel anytime?
Yes! You can cancel your subscription at any time with no penalties or fees. Your access continues until the end of your current billing period.
Can I print the worksheets?
Absolutely! Every worksheet has a print button. You can print unlimited copies for your children to use offline.
Is content added regularly?
Yes! We add new topics, worksheets, games, and activities regularly. All new content is included in your subscription at no extra cost.
Do I need special software or apps?
No! Learnillion works in any modern web browser on computers, tablets, and phones. No downloads or installations required.

Account Management

How do I change my email address?
Go to Account Settings β†’ Profile β†’ Update your email address. You'll receive a verification email to confirm the change.
How do I reset my password?
Click "Forgot Password" on the login page. Enter your email address and we'll send you a reset link.
Can I change my child's details?
Yes! Go to Kids Profiles β†’ Select the child β†’ Edit Profile. You can update their name, age, and year group.
How do I delete my account?
Go to Account Settings β†’ Delete Account. Please note this action is permanent and cannot be undone. All data will be deleted.

Billing & Subscription

How much does it cost?
Β£5.99/month for UK residents or $7.99/month for US and other countries. First 30 days are free!
When will I be charged?
You won't be charged during your 30-day free trial. After the trial, you'll be billed monthly on the same day each month.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment partner Stripe.
Can I get a refund?
If you're not satisfied within your first 30 days, contact us for a full refund. After that, cancellation stops future charges but doesn't refund the current period.
What if I can't afford the subscription?
We offer free access to families experiencing financial hardship. Apply for free access here.

Technical Support

What browsers are supported?
Learnillion works on Chrome, Firefox, Safari, and Edge (latest versions). We recommend Chrome for the best experience.
Can I use Learnillion on mobile devices?
Yes! Learnillion is fully responsive and works on smartphones and tablets. For the best experience, we recommend tablets for children.
Why isn't a page loading?
Try refreshing the page. If that doesn't work, clear your browser cache or try a different browser. Still having issues? Contact us.
Games aren't working properly
Ensure JavaScript is enabled in your browser and you're using a supported browser version. Try refreshing the page or restarting your browser.
Is my data secure?
Yes! We use industry-standard encryption and security measures. Read our Privacy Policy for full details.

Still Need Help?

Can't find what you're looking for? Our support team is here to help!

Contact Support